Privacy Policy

Last updated: Feb 25, 2023

Welcome to SurveyBenchmark ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information may be collected, used, stored, and disclosed when you visit surveybenchmark.com or use our services.

By using our website, you acknowledge this Privacy Policy. Where applicable law requires consent for particular processing activities, we will obtain that consent separately.

1. Information We Collect

Depending on how you use our website and services, we may collect the following categories of information:

• Personal information: Information you voluntarily provide, such as your name, email address, or other contact details when contacting us, registering, or submitting a form.
• Survey information: Survey answers, feedback, opinions, and other information you choose to submit through our surveys or related tools.
• Technical information: Information such as your IP address, browser type, device type, operating system, and general diagnostic information, where collected by our website or service providers.
• Usage information: Information about how you interact with our website, including pages visited, referral sources, and interaction data, where applicable.

Please do not submit sensitive personal information through surveys or forms unless it is specifically requested, necessary, and appropriately protected.

2. How We Use Your Information

We may use information we collect for the following purposes, as applicable:

• To operate, maintain, and improve our website.
• To administer surveys and process survey responses.
• To analyze survey results and prepare benchmark reports.
• To understand user preferences and improve our services.
• To respond to questions, requests, and feedback.
• To detect fraud, abuse, security incidents, and technical issues.
• To comply with applicable laws and legal obligations.
• To carry out other purposes disclosed when information is collected or permitted by law.

3. Survey Responses and Benchmarking

SurveyBenchmark may use submitted survey responses to analyze trends, compare results, and develop aggregated statistics or benchmarking reports, depending on the services offered.

Where we produce aggregated or de-identified reports, we take reasonable steps to avoid identifying individual respondents. We will not claim that information is anonymous if it can reasonably be linked to an individual.

Please review any survey-specific notice before submitting responses, especially if a survey requests information about individuals, organizations, employment, or other potentially sensitive subjects.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential functionality, remember preferences, understand website usage, and improve performance.

Depending on the technologies enabled on our website, these may include:

• Essential cookies: Used for website functionality, security, and other necessary operations.
• Preference cookies: Used to remember selected settings or preferences.
• Analytics technologies: Used, where enabled, to understand traffic and website usage.

You may be able to manage cookies through your browser settings or any cookie preference tool provided on our website. Disabling certain cookies may affect website functionality.

5. How We Share Information

We may disclose information in the following circumstances, where applicable:

• Service providers: With trusted providers that help us host, maintain, secure, or operate our website and services.
• Analytics providers: With providers that help us measure and understand website performance, if analytics tools are enabled.
• Legal requirements: When disclosure is required by law, court order, or a valid legal process.
• Security and protection: When reasonably necessary to investigate fraud, protect users, or safeguard our rights and systems.
• Business transfers: In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable law.

Any sale, sharing, or disclosure of personal information for advertising or other purposes will be handled in accordance with applicable law and any required consent or opt-out rights.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. These third parties may collect information under their own privacy policies.

We do not control the privacy practices of independent third parties. We encourage you to read their privacy policies before providing personal information or using their services.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining appropriate records, resolving disputes, and meeting legal obligations.

Retention periods may vary depending on the type of information, the purpose of collection, and applicable legal requirements. When information is no longer required, we will take appropriate steps to delete or de-identify it, where practicable and legally permitted.

8. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we work to protect information in a manner appropriate to the risks involved.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or request restrictions on certain processing.
• Request a copy of certain information in a portable format.
• Withdraw consent where processing is based on consent.
• Opt out of certain types of data sharing or targeted advertising, where applicable.

These rights are subject to applicable laws and may have limitations. To submit a privacy request, contact us using the details in the Contact Us section below. We may need to verify your identity before responding.

10. Children's Privacy

Our website is not intended to collect personal information from children in violation of applicable law. We do not knowingly collect children's personal information where prohibited by law or without any legally required consent.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

11. International Data Transfers

Depending on where our website and service providers operate, information may be processed or stored in countries other than your own.

Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.

12. Your Privacy Choices

You may choose not to provide certain information. However, some website features or services may not function properly without the information needed to provide them.

You can also manage available browser cookie settings and use any applicable unsubscribe or privacy preference options we provide.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, practices, or legal requirements.

When changes are made, we will update the date shown at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Website: https://surveybenchmark.com/
Website Name: SurveyBenchmark
Email: admin@surveybenchmark.com
Business Address: 39/10, near Matoshree Hospital Road, Gujar Nagar, Sai Colony, Thergaon, Pimpri-Chinchwad, Maharashtra 411033